VoicInt Telecommunications GmbH produces software for unified contact center solutions, specializing in deployments of Genesys CTI environments. VoicInt‘s GAdvance Productivity Suite allows contact center operators to grasp the capabilities of their business, and to achieve sustainable increases in productivity and value creation through integrated holistic process management. Our existing customers include well-known names from the DAX 30 index. VoicInt works with Genesys Laboratories Inc. and other international integrators and operators.

Committed to Openness 

Rapid technology convergence is transforming the way in which information is exchanged, with astonishing speed. Platform- and vendor-independence, openness and interoperability are key for the success of VoicInt and its business strategy. All VoicInt products and services are based on recognized open standards.

Learning by Doing
VoicInt's management team has built and managed contact center and carrier network systems for almost a decade. VoicInt staff know and understand the operational demands of highly complex communications technology infrastructures, not just from training courses but from their own hands-on experience! This hard-won practical expertise puts VoicInt in an ideal position to develop integrated applications which really do “unleash” your contact center business.