> GAdvance Foundation Services


Total Security

GAdvance Foundation Services are, in a nutshell, the operating system and server software underlying the GAdvance Productivity Suite. They weld our GAdvance Modules into a powerful unit, and manage their seamless integration into CTI platforms such as Genesys. But GAdvance Foundation Services do much more than that. This extremely powerful middleware is capable of bringing the performance benefits of the GAdvance Productivity Suite to thousands of agent seats spread across different continents.


GAdvance Agent Desktop
Better service, higher revenues.


GAdvance Control Center
Lose stress. Gain time.


GAdvance Enterprise Insight
Looking smart for you.

Securing Greater Efficiency

GAdvance Foundation Services collaborate with products from a broad range of network vendors, and are simple to manage. They also offer comprehensive horizontal services which create and secure greater efficiency: remote management, configuration reset, roll-back etc. With a range of access levels depending on administrator roles and user authentication, GAdvance Foundation Services offer maximal security and usability.

GAdvance Foundation Services:
Securing your Business Performance


Advantages of VoicInt's Mid-Tier Architecture

  • Optimized for data center use
  • Scalable up to very large installations (5000+ seats)
  • Centralized configuration of all components
  • Centralized logging and auditing
  • Support for many different deployment models
  • Load-Balancing and High Availability options

 

Open Connectivity

  • Native and open integration points
  • Support for all major database systems
  • SOAP, REST, Web Services and RSS Syndication
  • Text file parsing

 

Native Genesys Integration

  • Compatible with Genesys SDKs  (GSAP, GIS and Platform)
  • Support for G6.x, G7.x and all future releases
  • Proven performance
  • Transparent support for Genesys HA